How to Prepare for Winter Storms & Frozen Pipes

2/4/2022 (Permalink)

SERVPRO of Southeast Austin

The winter season is here and snow and ice can create major issues for you and your home. As we prepare to support you, it’s best for every business and homeowner to review potentially problematic issues.

Whether it’s snow, ice, heating, thawing frozen pipes or unforeseen accidents, the combination of certain elements can destroy your property. Most people will know to be aware of frozen pipes in the house, but other issues may arise. Ice on your roof can prevent proper drainage, if heat isn’t evenly distributed, some areas may freeze, and water in frozen pipes will freeze causing secondary damage to other appliances or household systems.

Here are three preemptive ways to check in on your property.

1. Insulate Your Roof

The best ice dam prevention solution is to properly insulate your roof. Heat escapes through ceilings and rises to the roof where it warms the wood and shingles above. To prevent this, check the depth of your insulation.

Anything less than 8 inches is usually not enough to prevent heat from escaping, and it's important to use foam or caulk to stop air leaks. This will not only stop roof issues, but it will also save you money on your energy bill.

2. Remove the Buildup

If you notice a large amount of snow gathering on your roof, you might want to consider eliminating it. Houses that have poor ventilation can also have poor distribution of heat. By removing the snow with a push broom or shovel, you can clear any potential problem areas.

3. Create Channels in the Ice

Ice dams can force water into your home through the attic. You can stop this by creating channels in the ice and draining the water into the gutters. Use a hose with warm water and melt the lower edge of the ridge. This solution is a temporary fix but could prevent a large amount of winter storm damage.

Winter storms will always be unpredictable and damaging in one way or another. Our only working defense is to focus on potentially preventable tactics.

You do not need to figure out how to prevent pipes from freezing or fix frozen pipes on your own. Feel free to reach out to us at SERVPRO of Southeast Austin for additional information on how to protect your home, we're always here to help!

Every state in the US is vulnerable to flooding

9/30/2021 (Permalink)

SERVPRO of Southeast Austin

Austin homeowners may be surprised to know that every state in the US is vulnerable to flooding--even the dry ones. Storm damage repair in Austin will always be a valuable resource. Changes in sea level, as well as weather patterns, are enough to create sudden floods that cause damage to homes and infrastructure.

Homeowners with flood coverage will still need complete restoration from our professional cleanup team if a flood was to occur. Being prepared and asking your insurance agent about flood coverage is the first step. Once you're aware of what's needed and what a flood policy would cover for your home, you will know exactly what to do if an event like this was to occur.

Water can make its way through any structure causing long-term damage. It is important to hire professionals to provide a thorough water damage restoration process to prevent secondary damage. You can potentially need mold remediation in the future if microbial issues are detected.

If your home has been affected, you need a water restoration company that can provide storm damage restoration and rapid flood damage cleanup.

SERVPRO of Southeast Austin technicians are ready to restore your home or business to a preloss condition. Our team has received training from the IICRC to provide the highest standards of cleaning for fire, water, and mold damage.

We work with insurance companies and homeowners to ensure all cleanup processes comply with policy in the event an insurance claim does need to be made.

Completing a Proof of Loss for Your Flood Claim

Your insurance adjuster can assist you in the process of filling out the right paperwork and completing this portion of your claim. Make sure you file as soon as possible, and everything complies with the needs of the Standard Flood Insurance Policy. This will help ensure you are paid within 60 days of the flood.

SERVPRO of Southeast Austin technicians will take photos of the damage, document inventory of all possessions, and coordinate with both you and your insurance adjuster. If there are important documents that need to be restored, we can scan and create electronic copies so you can have access to them promptly.

A successful cleanup begins with thorough monitoring of the situation. We use a variety of moisture meters to evaluate the extent of damage before extracting, disinfecting surfaces, and drying your home.

Throughout the drying process, we can use penetrating and non-penetrating moisture sensors and meters to determine the progress from our restoration services. Infrared imaging allows technicians to see behind structures to determine if subfloors, studs, or fiberglass insulation require further drying.

Every surface in your home has an ideal humidity level to maintain its integrity, from hardwood flooring to drywall or your furniture. Our team strives to ensure your items that can be safely restored are handled with the utmost care. Possessions that require replacement are not removed without documentation and the informed consent of homeowners and insurance adjusters.

Your home could potentially need general contracting services for restoration services, which we can walk you through once you decide. SERVPRO of Southeast Austin is licensed to handle both restoration and rebuilding this type of work.

Will You Be Ready For The Hurricanes?

8/21/2020 (Permalink)

SERVPRO of Southeast Austin is a part of a Global Disaster Recovery Team and is ready to assist you when disaster strikes!

It is important to prepare before a storm or disaster occurs. Consider the following steps to better prepare for an emergency situation:

• Sign up for local alerts and warnings, download apps, and/or check access for wireless emergency alerts.
• Develop and test emergency communication plans with your family.
• Assemble or update your emergency supplies.
• Learn about local hazards in our  city, and conduct drills to practice emergency response actions.
• Participate in a preparedness discussion, training, or class.
• Collect and safeguard critical documents.
• Plan with neighbors to help each other and share resources.
• Document property and obtain appropriate insurance for relevant hazards.
• Make property improvements to reduce potential injury and property damage.

Emergencies and storms can happen anytime to anyone. Taking action now helps to protect not only yourself, but also your property.

If you are impacted by storm damage, call SERVPRO of Southeast Austin, 24/7, 365 days a year. We are always here to help!