Immediate Action for your Property

3/29/2021 (Permalink)

Southeast Austin, Ready to Help. 512-420-9824

Here at SERVPRO of Southeast Austin, we are available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone, Ready to Help

We understand when you call, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through. SERVPRO of Southeast Austin has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration as the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Here are some of the questions you may be asked:

               Your name and contact information

               Your insurance information (if applicable)

               The street address of the water-damaged home or business

               When did the flooding or water damage occur?

               What caused the water damage (if known)?

               Is there electricity available (on-site)?

We specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call us today at SERVPRO of Southeast Austin for more information.

First Step to Restoring your Home

3/29/2021 (Permalink)

Call us at SERVPRO of Southeast Austin for additional information. 512-420-9824

Restoring Your Property after Water Damage

Have you recently had water damage in your home or business, and are not sure how to handle it? You are not alone, many people are unsure of the steps they should take after having a water damage event, and how they should go about having their home or business properly restored after the damage occurs.

There are a variety of issues that can cause your home or business to suffer from water damage. These can include a flood, burst pipe, sewage backup and more. These issues can occur without any type of warning and gravely affect your Austin home or business.

It is stressful and often it is not clear what to do or who to call. When your home or business suffers from water damage, even an extra hour can significantly worsen the damage. It is important to call water damage professionals immediately to handle your issue. SERVPRO of Southeast Austin can help immediately to stop the damage from worsening and restore your property and belongings to make it "Like it never even happened." Our SERVPRO professionals are highly trained and certified water damage restoration technicians, and we can handle all your water damage restoration water extraction needs.

The first step to restoring your home or business after a water damage event is to act quickly. Acting quickly can help immensely in salvaging and restoring your belongings and property, including the drywall and flooring that is in your home. It is important to note how quickly water can permanently damage organic material. Unfortunately, it is only a matter of hours before your property can be left with irreversible water damage. If our certified SERVPRO technicians are called immediately, we can respond quickly and often save and restore water damage and lessen the chance of secondary issues such as mold growth.

If mold does begin to grow in your home or business, you may need to have mold remediation as well.

Your first step to restoring your home or business is to call us at SERVPRO of Southeast Austin so that we can respond to your emergency as quickly as possible. After arriving, our technicians will do a thorough inspection with our moisture readers to determine the extent of and where there is potential for water damage and how far the moisture has traveled. Once assessed, our production team will use heavy duty water extractors (powerful pumps and vacuum units) capable of removing hundreds or thousands of gallons of water to pump out standing water and areas of property saturated with water. 

Next, our technicians use room measurements, temperatures from various locations and relative humidity to determine the appropriate number of air movers and dehumidifiers needed to dry your home or business. Our air movers are strategically placed to evaporate excess moisture from belongings and property while dehumidifiers reduce the moisture content of the air, hastening the drying process. Once dry, we use cleaning techniques to provide sanitizing, deodorization, and disposal to decrease the possibility of microbial growth.

We are trained to identify and deodorize offensive odors when necessary. Our technical expertise and industrial grade air scrubbers and fogging equipment go well beyond simply masking odors and other shortcuts that do not work when your odor problem is serious or persistent.

Depending on the scenario, we may additionally use antimicrobial, antibacterial, or disinfectant treatments to clean your property. We will remove and dispose of damaged materials with guidance from you and your insurance adjuster.

Call us today at SERVPRO of Southeast Austin as we continue to provide support for all your restoration needs.

Will You Be Ready For The Hurricanes?

8/21/2020 (Permalink)

SERVPRO of Southeast Austin is a part of a Global Disaster Recovery Team and is ready to assist you when disaster strikes!

It is important to prepare before a storm or disaster occurs. Consider the following steps to better prepare for an emergency situation:

• Sign up for local alerts and warnings, download apps, and/or check access for wireless emergency alerts.
• Develop and test emergency communication plans with your family.
• Assemble or update your emergency supplies.
• Learn about local hazards in our  city, and conduct drills to practice emergency response actions.
• Participate in a preparedness discussion, training, or class.
• Collect and safeguard critical documents.
• Plan with neighbors to help each other and share resources.
• Document property and obtain appropriate insurance for relevant hazards.
• Make property improvements to reduce potential injury and property damage.

Emergencies and storms can happen anytime to anyone. Taking action now helps to protect not only yourself, but also your property.

If you are impacted by storm damage, call SERVPRO of Southeast Austin, 24/7, 365 days a year. We are always here to help!

Do's and Don'ts of a Water Damage in Austin, TX

8/21/2020 (Permalink)

SERVPRO of Southeast Austin is always ready to help! Call us today if you have water damage to your home or business.

THE DO’S OF WATER DAMAGE

• Remove as much excess water as possible by mopping and blotting
• Wipe excess water damage from wood furniture after removal table top items.
• Remove and prop wet upholstery and pillow cushions for even drying
• Place aluminum foil or wood blocks between furniture legs and wet carpeting
• Turn air conditioning on for maximum drying (in summer)
• Remove Oriental rugs or other colored rugs from wet wall-to-wall carpeting
• Remove valuable paintings and art objects to a safe, dry place
• Open and place luggage, in sunlight to dry, if possible
• Gather loose items, toys, etc. from floors

THE DON’TS OF WATER DAMAGE

• Leave wet fabrics in place; dry as soon as possible. Hang furs and leather goods to dry separately at room temperature
• Leave books, magazines or other colored items on wet carpets or floors
• Use a standard vacuum to remove water
• Use TVs or other major appliances while standing on wet carpets or floors, especially not on wet concrete floors
• Turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging from retained water

We sincerely hope these experiences never happen to you but if they do we are standing by to help, 24 hours a day, 7 days a week, and can be reached at 512-420-9824

SERVPRO of Southeast Austin is Ready to Help 24/7, 365!

8/21/2020 (Permalink)

SERVPRO of Southeast Austin is here to help, always. Call us at anytime if you need assistance.

Who Will You Call?

It's 2 o'clock in the morning and there is water shooting in every direction from a burst pipe in your basement. The water is rising fast, and you think to yourself "no one is going to help me at this time of night". While disasters do not work a 9-5, neither does SERVPRO of Southeast Austin. Our team is always on disaster time 24 hours a day, 7 days a week. Our trained specialists are equipped and prepared to spring into action moments after the call comes in. Not only do we respond in a quick and timely manner, but the job is done properly, efficiently and professionally. Other companies may leave you waiting until the morning which is going to cause more damage on your property, and your wallet.

No matter the time or circumstances, don't panic, call SERVPRO of Southeast Austin to take care of all your restoration needs at (512)-420-9824.

There's a Fire in Your Home, What Do You Do?

8/21/2020 (Permalink)

Fire damage can be very devastating, SERVPRO of Southeast Austin will make sure that you, your home, and your family are taken care of.

Do you know what to do if there is a fire in your house? Check out these steps to ensure you are prepared if a fire erupts in your home:

• Fight the fire or flee?
  • Don't attempt to extinguish any fire if there is a threat to your safety. If the fire is small and you know how to use a fire extinguisher, you can attempt to extinguish the fire. You must note that fires can increase in size and intensity in seconds, blocking the exit path can create a dangerous atmosphere. 
• The main priority is to get you and your family members out safely. 
  • Your priority should be to get yourself and your family members out as quickly as possible. Please don't think of picking up your valuables. Timing is very important. 
• If you see smoke, crawl to the nearest exit!
  • The toxic gases and the super heated air in the smoke makes it more dangerous. Smoke is lighter than air and so it rises above air.

If you experience a fire in your home, call the professionals at SERVPRO of Southeast Austin at (512) 420-9824